Privacy Policy

Data Security

Children's Privacy

The compudopt site(s) are not specifically directed at or intended for children under the age of 13, and Compudopt does not knowingly collect personal information via the Sites from anyone under 13. Any user that believes that Compudopt has in its database the personal information of a child under the age of 13 should contact us at help@compudopt.org, so that, if applicable, we can remove the applied information.

The types of personal information we obtain about you depends on how you interact with us and our products and services. When we use the term “personal information,” we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual. It does not include aggregated or identified information that is maintained in a form that is not reasonably capable of being associated with or linked to an individual.

Personal Data & Information

When we collect any information that does not identify you as a specific natural person, such information may not be deemed personal information under applicable law; such information, unless otherwise prohibited by law, may be used and disclosed for any purpose. Similarly, if applicable law requires that we treat non-personal information as personal information, we will use and disclose this information as personal information in accordance with this Policy.

We also collect information you may choose to provide to us. The following are the categories and specific types of personal information that we collect:

Basic Identifying Information. This may include your full name, postal and billing address, e-mail address, phone number, date of birth, account name, signature, username, social media handle, or other similar identifiers.

Government-Issued Identifiers. This may include your driver’s license number or other similar government identifier.

Device Information and Other Unique Identifiers. This may include device identifier, internet protocol (IP) address, cookies, beacons, pixel tags, mobile ad identifier, or similar unique identifiers.

Internet or Other Network Activity. This may include browsing or search history and information regarding your interactions with our websites, mobile applications, emails, or advertisements.

Geolocation Data. This may include information that permits us to determine your location, such as if you manually provide location information or enable your mobile device to send us precise location information.

Payment Information. Including credit or debit card numbers.

Order Information. This may include products or services you donate or have purchased, returned, exchanged, or considered, and your product preferences.

Demographic Data. This may include age, gender, race, ethnicity, estimated income, and household information, some of which may include characteristics of protected classifications under state or federal law.

User Content. This may include your communications with us and any other content you provide (such as social media profiles, photographs, images, videos, survey responses, comments, product reviews, testimonials, and other content).

Audio and Visual Information. This may include photographs, images, videos, and recordings of your voice (such as when we record customer service calls for quality assurance).

Inferences. Inferences drawn from or created based on any of the information identified above.

Job Applicant Information. Including professional or employment-related information (such as education and employment history) and any other information you provide in connection with applying and interviewing for employment with us. If we retain you as an employee, this may include, among other things, your Social Security number or taxpayer ID.

Sensitive Personal Information. We only collect sensitive personal information, as defined in the applicable U.S. state privacy laws, with your consent. We do not use sensitive personal information for inferring characteristics about you.

 Approach to Collecting Personal Information

Online Site IP & Data Tracking:  as well as various data tracking technology. When you visit our website, open or click on emails we send you, or interact with our advertisements, we or third parties we work with automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies. For more information, please see “Cookies and Similar Online Tracking Technologies” section below.

Customer Service Software & Technology: We may record customer service calls and maintain a transcript of chats for quality assurance. 

 Social Media Platforms: If you interact with us on social media or use features, such as plugins, widgets, or other tools made available by social media platforms or networks (including Instagram, Facebook, Twitter, Google, YouTube, and Pinterest) in connection with our website, we collect information that you disclose to us, or that the social media platforms disclose to us. For more information about the privacy practices of those social media platforms, please review the privacy policies and settings of the social media platforms and networks that you use.

From Other Sources: we may obtain information about you from other sources, such as data analytics providers, marketing or advertising service providers, fraud prevention service providers, vendors that provide services on our behalf, or publicly available sources. We may also create information based on our analysis of the information we have collected from you.

Do Not Track: Compudopt understands that some users may have enabled a “do not track” feature or other mechanism intended to provide consumers with a choice regarding the collection of their personally identifiable information; however, consistent with our rights under applicable law, our Sites may not support or respond to do-not-track requests or other signals sent from a web browser. 

Data & Third Party Tracking

Compudopt and our third–party partners and service providers (advertising and analytics providers) utilize tags, pixels, IP address tracking, third–party libraries, cookies, and other various online tracking technologies (collectively, “online tracking technologies”) to gather information when interacting with our website and or email communications.

 Online tracking technologies help us maintain the security of our websites and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.We also permit third parties and service providers to use online tracking technologies on our website for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The third parties and service providers may use their technology to provide advertising about products and services tailored to your interests which may appear either on our websites or on other websites.

To the extent these online tracking technologies are deemed to be a “sale” / “sharing” (which includes targeted advertising, as defined under the applicable laws) under applicable U.S. state laws, you may be able to opt-out of these online tracking technologies.

How Your Personal Information Is Utilized

Operate and Improve Site and Services. We use your personal information to operate, maintain, and improve our site and services, to respond to comments and questions and provide customer service,  and to send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.

Marketing and Promotions. We use your personal information to send marketing, advertising, and promotional communications by email and text message (such as trend alerts, promotions, new product launches, and event invitations) to show you advertisements for products and services tailored to your interests on social media and other websites; and to administer sweepstakes, contests, and other similar promotions.

Analytics and Personalization. We use your personal information to develop your user profile (which may include information collected elsewhere), or to update other user information we may have about you; to conduct research and analytics, including to improve our services and product offerings; to understand how you interact with our websites, advertisements, and communications with you; to determine which of our products or services are the most popular; to improve our website and marketing campaigns; to personalize your experience; to customize the marketing and advertising that we show you; to provide services; to better understand our customers’ needs; and to provide personalized recommendations about our products and services.

Promote Security and Prevent Fraud. We use your personal information to detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions; attempts to manipulate or violate our policies, procedures, and terms and conditions; and security incidents.

Legal Obligations. We use your personal information to comply with our legal and regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.

Recruitment and Hiring. We use your personal information to make decisions about recruitment and in anticipation of a contract of employment.

Personal Data & Information Disclosure

We will not disclose your personal information to third parties except in the following regards:

• We may share personal information with your consent. For example, you may consent to our sharing of personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.
• We may share personal information with third-party service providers that perform services to support our core business functions, internal operations, and marketing. Their use of your information is not governed by this privacy policy. 
• We may share personal information through Site features such as, plugins, widgets, and/or other tools made available by social media platforms, advertisements, and or networks that may result in information being collected or disclosed between us and such parties. Their use of your information is not governed by this privacy policy.
• If you were referred to Compudopt by a third party, then we may share certain information about you, including, without limitation, full legal name, generalized address (city, state, and zip code), and Compudopt services you have used or may use. You understand that sharing this information is voluntary and you may withdraw it at any time by contacting  help@compudopt.org.
• We may share personal information for legal, protection, and safety purposes, such as to comply with laws; respond to lawful requests and legal processes; protect the rights and property of Compudopt, our agents, customers, and others; and enforce our agreements, policies, and terms of use.
• If you submit a public review or feedback, we may (at our discretion) store and present your review on our Sites. If you wish to remove your public review, please contact us at help@compudopt.org .
• We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
• Personal information is maintained on our servers or those of our service providers, and is accessible by authorized employees, representatives, and agents as necessary for the purposes described in this Policy.

For transparency and clarity, Compudopt may share personal information in additional manners, pursuant to your explicit approval, or if we are legally obligated to do so, or if we have successfully rendered such data non-personal, non-identifiable and anonymous. We may transfer, share or otherwise use non-personal and non-identifiable data at our sole discretion and without the need for further approval.